Pet Buddy’s – Terms of Service
Last Updated: September 16, 2026
These Terms of Service govern access to and use of the Pet Buddy’s online store, operated by Pet Value PR, LLC.
By accessing our website, placing an order, creating an account, or otherwise using our services, you agree to these Terms of Service and the policies published on our store.
You agree to use our website and services only for lawful purposes.
When placing an order, creating an account, or providing information to us, you agree to provide accurate, complete, and current information.
You may not use our website or services for fraudulent, illegal, abusive, or unauthorized activities.
Pet Buddy’s makes reasonable efforts to accurately display and describe products offered through our online store.
Product packaging, labeling, colors, appearance, size, or other characteristics may occasionally differ from photographs displayed on our website due to manufacturer updates, packaging changes, screen differences, or other circumstances.
All products are subject to availability.
All prices displayed on our store are in U.S. Dollars (USD) unless otherwise stated.
Prices, promotions, discounts, and product availability may change without prior notice, subject to applicable law and obligations concerning orders already accepted.
Applicable taxes and shipping charges will be calculated or displayed during checkout when required.
Pet Buddy’s reserves the right to review, limit, refuse, or cancel an order when there is a legitimate reason to do so, including product availability issues, obvious pricing errors, payment problems, incorrect information, reasonable suspicion of fraud, or technical errors.
If an order is canceled after payment has been collected, an applicable refund will be issued.
Customers are responsible for providing valid payment information and confirming that they are authorized to use the selected payment method.
Payments are processed using the payment methods available during checkout and may be handled by third-party payment processors.
Applicable taxes are calculated during checkout based on the products, order details, shipping destination, and applicable tax requirements.
Orders requiring delivery are subject to our Shipping Policy.
Shipping and delivery times are estimates and may be affected by circumstances outside the reasonable control of Pet Buddy’s.
Customers are responsible for providing accurate shipping information.
Returns, refunds, cancellations, damaged products, and related claims are governed by our Return and Refund Policy.
Our standard eligible return-request period is 14 calendar days from delivery.
Nothing in these Terms is intended to limit consumer rights that cannot legally be waived.
Products sold by Pet Buddy’s should be used according to manufacturer instructions, warnings, recommendations, and intended purposes.
Customers are responsible for reviewing product labels and instructions before use.
Information provided through our website regarding pet products is intended for general informational and commercial purposes and is not veterinary or medical advice.
If you have concerns about your pet’s health, medical condition, diet, treatment, or suitability of a particular product, consult a licensed veterinarian or other qualified professional.
Pet Buddy’s original branding, logos, photographs, graphics, designs, written materials, and other original content may not be copied, reproduced, distributed, modified, or commercially used without authorization except as permitted by applicable law.
Third-party trademarks, product images, brand names, and other intellectual property remain the property of their respective owners.
The collection and use of personal information are governed by our Privacy Policy.
We make reasonable efforts to maintain the availability and accuracy of our online store.
However, we do not guarantee that the website will always operate without interruption, errors, or temporary technical issues.
Pet Buddy’s may update these Terms of Service from time to time.
The current version published on our online store will constitute the applicable Terms, subject to applicable law.
These Terms will be interpreted in accordance with applicable laws of Puerto Rico and the United States, as appropriate.
Nothing in these Terms is intended to waive or restrict rights that cannot legally be waived.
For questions regarding these Terms, orders, or our services, please contact:
Pet Buddy’s
Operated by Pet Value PR, LLC
Puerto Rico, United States
Phone: 939-323-7199
Email: info@petbuddys.co
